Terms of Service
210 Pet Grooming LLC
Welcome to 210 Pet Grooming LLC. By accessing or using our website, requesting information, or scheduling services, you agree to the following Terms and Conditions.
1. Acceptance of Terms
By using this website, you agree to comply with these Terms and Conditions, our Privacy Policy, and any other policies posted on this website. If you do not agree with these terms, please do not use this website.
2. Services
210 Pet Grooming LLC provides mobile pet grooming services within our available service areas. Appointment availability, service areas, pricing, and services offered may change at any time without prior notice. We reserve the right to refuse service requests for operational, safety, or any other legitimate business reasons.
3. Customer Information
Customers are responsible for providing accurate and current information, including:
* Name
* Address
* Phone Number
* Email Address
* Pet Information
* Relevant Medical History
210 Pet Grooming LLC shall not be responsible for issues resulting from inaccurate or incomplete information provided by the customer.
4. Reservations and Service Requests
Submitting a request through the website does not guarantee an appointment. All requests are subject to review and confirmation by 210 Pet Grooming LLC. We reserve the right to cancel, modify, or deny appointments when necessary.
5. Pricing
Prices displayed on the website are estimates and may vary based on:
* Pet Size
* Coat Condition
* Behavior
* Time Required
* Additional Services
Final pricing will be determined by 210 Pet Grooming LLC.
6. Intellectual Property
All website content, including but not limited to:
* Logos
* Photographs
* Text
* Designs
* Videos
* Graphics
is the exclusive property of 210 Pet Grooming LLC and may not be copied, reproduced, distributed, or used without prior written permission.
7. Acceptable Use
You agree not to:
* Use the website for unlawful purposes.
* Attempt unauthorized access to systems or information.
* Upload viruses or malicious software.
* Interfere with the operation of the website.
8. Limitation of Liability
210 Pet Grooming LLC does not guarantee that this website will be free from errors, interruptions, or technical failures. To the fullest extent permitted by law, 210 Pet Grooming LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use this website.
9. Third-Party Links
This website may contain links to third-party websites. 210 Pet Grooming LLC is not responsible for the content, privacy policies, or practices of any third-party websites.
10. Electronic Communications
By providing your phone number or email address, you consent to receive communications regarding:
* Service Requests
* Appointment Confirmations
* Updates
* Reminders
* Important Service-Related Information
* Promotions and Special Offers
You may opt out of promotional communications at any time.
11. Privacy Policy
All information collected through this website will be handled in accordance with our Privacy Policy. We do not sell customer personal information to third parties.
12. Senior Pets and Medical Conditions
To protect the safety and well-being of pets and our team, 210 Pet Grooming LLC generally does not accept pets over ten (10) years of age or pets with known medical conditions. Exceptions may be considered on a case-by-case basis at the sole discretion of 210 Pet Grooming LLC.
Submitting a service request does not guarantee acceptance. We reserve the right to decline or cancel requests if we determine that the pet’s age, physical condition, medical history, or any other factor presents a risk to the pet or our staff.
13. Aggressive Pets and Bite History
Pet owners are responsible for disclosing any history of aggression, biting, attempted biting, severe anxiety, or behavior that may pose a risk to people or animals. 210 Pet Grooming LLC reserves the right to refuse, cancel, or discontinue services if a pet is deemed unsafe for our groomers, other animals, or third parties.
Submitting a request does not guarantee acceptance of pets with a history of aggression.
14. Appointment Requests and Communication Methods
To ensure accurate pet information and service availability, all appointment requests must be submitted and completed through our online booking system. Our primary methods of communication are text messaging and online booking.
Due to the high volume of requests, phone calls do not guarantee an immediate response or appointment scheduling. 210 Pet Grooming LLC does not guarantee appointments requested solely through phone calls, voicemail messages, social media, or any method other than our official booking system.
Submitting an online request does not guarantee an appointment. All requests are subject to review, information verification, and confirmation by 210 Pet Grooming LLC. We reserve the right to request additional information, including pet photographs, vaccination records, grooming history, weight, age, or any other information necessary before approving an appointment.
Appointments are not considered confirmed until an official confirmation has been provided by 210 Pet Grooming LLC. We reserve the right to reject incomplete requests or requests lacking required information.
15. Service Availability
Availability displayed on the website is for informational purposes only and may change without notice. No appointment shall be considered booked or guaranteed until officially reviewed and confirmed by 210 Pet Grooming LLC.
16. Service Areas
Services are limited to areas currently covered by our operational routes. Availability may vary based on customer location, route capacity, service demand, and other operational factors. We reserve the right to limit or temporarily suspend service in specific areas.
17. Pet Eligibility
Certain pets may not qualify for our services due to age, weight, size, physical condition, medical history, behavior, or any limitation related to the safety of the pet or our team.
Acceptance of a service request does not guarantee approval. 210 Pet Grooming LLC reserves the right to reject any request that does not meet our operational policies or safety standards.
18. Photography and Promotional Content
210 Pet Grooming LLC may photograph pets for internal documentation, quality control, training, marketing, and social media purposes. If a customer does not wish for their pet to appear in photographs or promotional materials, they must notify us in writing before the appointment. 210 Pet Grooming LLC will never publish a customer’s personal information without authorization.
19. Service Agreement
All customers receiving grooming services must agree to and comply with the 210 Pet Grooming LLC Service Agreement and Liability Waiver. This agreement contains additional terms regarding service policies, cancellations, medical conditions, senior pets, aggressive behavior, veterinary emergencies, and limitations of liability.
20. Changes to Services and Policies
210 Pet Grooming LLC reserves the right to modify prices, services, service areas, pet eligibility requirements, business hours, and company policies at any time without prior notice. Changes become effective immediately upon publication on the website.
21. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas. Any dispute arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Bexar County, Texas.
22. Contact Information
210 Pet Grooming LLC San Antonio, Texas
Phone: (210) 888-0909
Email: info@210petgrooming.com
Website: www.210petgrooming.com
By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.