Terms of Service


Pets are accepted for grooming only under the following circumstances….

The pet is fit and healthy, Grooming which takes place on an elderly or infirm pet will be at the owner’s risk. Grooming may expose pre-existing health\skin conditions for which All About 210 PET GROOMING LLC cannot be held liable.

The pet’s rabies vaccine is up to date (as required by law) unless otherwise discussed.

In the event of an emergency, in your absence, you authorize All About 210 PET GROOMING LLC to contact the nearest Veterinarian and authorize the Vet to treat the pet as necessary at your expense.

Payment is to be made at the time of service. Payment can be cash, check or credit card. Returned checks will incur a $35 charge. Our rates are based on the breed of the pet and duration of the groom. Nail cutting and ear cleaning are part of the service unless the process is too stressful for the pet or too dangerous for the groomer.

“De-matting” or complete coat removal will dramatically alter your pet’s appearance. This procedure may expose pre-existing health\skin problems for which All About 210 PET GROOMING LLC cannot be held liable.

1. Cancellations

We follow the County public school closures as they pertain to inclimate weather. We try to work as long as conditions are not dangerous. If you are unsure, please call us to confirm.

Cancellation and rescheduling of an appointment, by the client, requires 48 hours notice to waive the FULL appointment fee.

In the event of inclimate weather, a family emergency or any other uncontrollable circumstance, the groomer has the discretion to waive the fee within the 48 hour period.

We reserve the right to cancel or reschedule a groom if we feel the need to do so. Every effort will be made to reschedule at a time convenient for both the client and the groomer.

2. No-Shows

It is considered a “no-show” when the client is not available at the scheduled appointment time and does not contact the groomer to cancel or reschedule.

We reserve the right to charge the FULL grooming fee due to the loss of revenue caused by a “no-show”. Please make every effort to call and cancel or reschedule when possible to avoid such situations.

We reserve the right to refuse service to any pet or client for any reason.

3. Privacy Policy of 210 Pet Grooming

At 210 Pet Grooming, we value and respect the privacy of our customers and users. This privacy policy describes how we collect, use, and protect personal information obtained through our mobile grooming services.

4. Information We Collect

We collect personal information from our customers solely for the purpose of providing mobile grooming services and improving the customer experience. The information we collect may include, but is not limited to:
  • Name and last name 
  • Email address
  • Phone number
  • Mailing address
  • Pet information (name, species, breed, age, medical history, etc.)

5. Use of Information

The personal information collected is used exclusively for the following purposes:
  • Scheduling appointments and providing mobile grooming services.
  • Communicating with customers about their appointments, service changes, or any pet care-related matters or promotions.
  • Improving the quality of our services and customizing the customer experience.
  • Compliance with legal and regulatory obligations.

6. Protection of Information

We are committed to protecting the security and confidentiality of our customers’ personal information. We implement appropriate technical, administrative, and physical measures to prevent unauthorized access, misuse, disclosure, alteration, or destruction of personal information.

7. Disclosure to Third Parties

We do not share or sell customers’ personal information with third parties, except when necessary to provide our services (e.g., sharing a customer’s address with a mobile grooming professional) or when legally required to do so.

8. User Rights

Users have the right to access, correct, or delete their personal information at any time. To exercise these rights or if they have any questions or concerns about our privacy policy, they can contact us through the contact channels provided at the end of this policy.

9. Changes to the Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any significant changes to our privacy policy will be notified to customers through a notice on our website or other appropriate means.

10. Contact

If you have any questions, comments, or concerns about our privacy policy, please feel free to contact us:
210 Pet Grooming
Address: 12330 lantana leaf San Antonio Tx 78253
Phone: 210-8880909
Email: info@210petgrooming.com
Effective Date: [Effective Date of the Privacy Policy]
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